FAQs

How Do I View The Tutorial Videos? 

Upon purchasing you'll receive a link on screen (as well as an email with this same link) to download the order file. 

It's recommended to purchase and watch on a laptop/computer and not phone. 

 

What Do I Need To Watch These? 

To download the files, you'll need a reliable internet connection and enough storage space on your computer. The Into The Light Masterclass has all 7 Into The Light episodes plus hours of bonus material, and is approximately 30gb in total size (broken up and sorted into various folders). Once on your computer, the videos will play through your default player. 

For the image editing, you'll need Adobe Bridge and Adobe Photoshop. No other plug ins are required. 

 

 Who are these tutorials suitable for?

These tutorials are suited for beginner and intermediate level photographers as well as established photographers who may be interested in gaining new insights and techniques

 

How Many Times Can I Watch The Tutorials?

After downloading the tutorials, you'll be able to play the videos back as many times as you like and watch them at your own pace on your own device. 

However, the URL link that you're sent to download the tutorials will expire, so we recommend doing your download shortly after making your purchase. For any concerns or issues just contact us at info@williampatino.com and we can help you out.

  

Are RAW Files Included?

Yes, in the Into The Light Masterclass all relevant RAW files and PSD's are included for you to follow along and learn processing. 

 

What If The Downloads Don't Work? 

Sometimes things go wrong in this crazy age of technology. Just let us know and we will take care of it as soon as possible - info@williampatino.com

 

Does It Matter What Camera I Have? 

If your camera can shoot in 'manual mode' then you'll be able to follow along fine. 

 

Do You Have A Money Back Guarantee? 

Yes, we do. We're that confident in the product that we're happy to provide a 30-day money back guarantee. If you're not satisfied, just email us directly.

 

 

Who Is This William Patino Guy?

Click here to read a bit more about Will and his photography journey.